Operations Specialist - Collections

Feel the pride and experience the rewards of working for one of the world's most successful companies. Each member of our team plays an important role in providing important environmental solutions.

Job Description

The Operations Specialist provides administrative support to Route Managers and the District Manager. This position assists in coordinating all aspects of daily operations, including recording and reporting data. The Operations Specialist also assists in troubleshooting and resolving safety, service, and operational issues.

Responsibilities:
?Creates, distributes, and closes-out customer tickets on a daily basis.
?Maintains and distributes route books / information on a daily basis.
?Documents routing notes, tags, and other information about drivers and daily route operations.
?Communicates with other supervisors and managers about operations / dispatch issues.
?Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
?Schedules and coordinates driver and helper meetings (e.g., Safety, Service Machine).
?Assists with the check-in / check-out of drivers (e.g., route books, keys, DVIRs).
?Assists in the implementation of operational projects as needed.
?Communicates with customers about service issues as needed.
?Communicates with employees about scheduling and work assignments as needed.
?Acts as a backup to Dispatch, when required
?Responsible for regular Service Machine reports
?Assist Route Mangers with Kronos timekeeping system
?Assists with the maintenance of DOT files
?Administers pre-hire paperwork and assists with on-boarding requirements
?Performs other duties as assigned




Minimum Candidate Attributes
?High School Diploma or G.E.D.
?Proficiency using computer applications to record, analyze, and report information
?Must be able to read and use maps and mapping software
?Intermediate skills in Microsoft Word, PowerPoint and Excel
?Excellent communication skills, both verbal and written
?Proven ability to multi-task






Ideal Candidate Attributes
?College degree preferred
?Work experience in the waste, environmental services, energy, or transportation industry, preferred.




Core Competencies
Build Relationships
Demonstrate Professionalism
Focus on Customers
Focus on Quality/Details
Focus on Safety
Manage Work/Time
Monitor and Analyze Information
Plan and Organize
Use Ethical Business Practices



Work Conditions
Achievement
Promotion Opportunities
Quality/Details
Relationships
Responsibility/Accountability
Task Variety



Travel Percentage Required: 0%
Relocation Available: No


We offer a competitive total compensation and benefits package including matching 401K, tuition reimbursement and more!

EOE M/F/D/V

To Apply for this position, please CLICK HERE