Broker Support Representative

Countrywide Bank®, N.A, an affiliate of Countrywide Financial Corporation (NYSE: CFC) is one of the fastest growing banks in the nation. Since 2001, the bank has grown from $75 million in assets to over $70 billion, ranking it among the top national banks in terms of asset size.

Broker Support Representative

This position performs reviews of customer documentation and trade suitability to ensure compliance with regulatory agencies and company policies and procedures.

Primary Responsibilities Include:
- Acting as liaison between clearing firms, vendors, external customers and other key departments within Countrywide Bank, a division of Treasury Bank, N.A.
- Providing responsive, high-quality customer service by supporting the sales of investment products from sales representatives, clients and prospects.
- Taking inbound calls from sales representatives and clients, and entering trades.
- Assisting in the training of back office staff and investment representatives.
- Supporting the Operations Manager with administrative needs, and providing back-office support.

A successful candidate will have:
- 2-year college degree.
- 3+ years of related experience.
- Registered Principal must have the NASD Series 7, 63 and 24.
- Extensive knowledge of industry trends and current events.
- Specialized knowledge of securities brokerage and retail investment services practices.
- Familiarity with major clearing firms and the Internet as it relates to retail securities brokerage.
- Ability to answer fundamental questions (and/or address concerns) about investing, as well as describe features and benefits of products offered.
- Excellent verbal/written communication and organizational skills.
- Computer literacy with proficiency in Microsoft Word, Excel and Access.

The ideal candidate may also possess:
- BA/BS in business-related area (or equivalent knowledge from business experience).
- Series 53 and Life Insurance license.




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