Strategy & Operations Senior Manager - Customer & Channel Strategy - Automotive

Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu and services are provided by its subsidiaries, including Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP and Deloitte Tax LLP. Deloitte & Touche USA LLP?s subsidiaries are among the nation?s leading professional services firms, providing audit, tax, consulting, and financial advisory services through nearly 30,000 people in more than 80 cities. Known as employers of choice for innovative human resources programs, they are dedicated to helping their clients and people excel.

Deloitte Consulting LLP is one of the world's largest and fastest growing management consulting firms.? We are business performance consultants, providing strategic, operational, financial and technology related advisory services to many of the world's most prestigious companies.? Known for our straightforward approach to solving our clients' most complex business challenges, Deloitte consultants work
hand-in-hand with clients to improve business performance, drive shareholder value, and create competitive advantage in the most practical, sensible ways possible.
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Our Strategy & Operations practice offers a broad scope of services to help clients address the full range of top management issues ? customer strategy, merger and acquisition strategy, supply chain optimization, investment prioritization, financial and performance management, IT strategy and more.
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Customer & Channel Strategy
Helps our clients drive profitable growth through effective and efficient channel, customer and consumer relationships.? Service offerings include: Channel Management, CRM Strategy, Customer Analytics and Marketing Effectiveness, Pricing Management, Product Innovation, Sales Force Effectiveness, and Sales Delivery.

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Senior Managers will manage and deliver large, complex client engagements that identify, design, and implement creative business solutions and technology solutions for
large?automotive industry clients.? Senior Managers are expected to contribute to the firm's growth and development in a variety of ways, including:
- Engagement Management:? managing engagement risk, project economics including planning and budgeting, managing accounts receivable, defines deliverable content, ensures buy-in of proposed solutions from top management levels at the client
- Business Development: develops and maintains contact with top decision makers at key clients, organizes and leads pursuit teams, participating and leading aspects of the proposal development process, contributes to proposal pricing strategy.
- Practice Development & Eminence: development of solutions and methodologies, development of "thoughtware" and "point-of-view" documents, public speaking and publication in industry periodicals.
- People Development: performs role of counselor and coach, provides input and guidance into the firms staffing process, and actively participates in staff
recruitment and retention activities.?
Strong candidates will have:
- 10-15 years of relevant Automotive industry experience
- University degree required, MBA with OEM, Agency or other marketing partner experience preferred
- Experience with revenue management, marketing efficiency and effectiveness, service parts/aftermarket or captive finance orientations


Deloitte & Touche USA LLP and its subsidiaries ("the Deloitte US Firms") are equal opportunity employers.

About Deloitte
Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, its member firms and their respective subsidiaries and affiliates. As a Swiss Verein (association), neither Deloitte Touche Tohmatsu nor any of its member firms has any liability for each other?s acts or omissions. Each of the member firms is a separate and independent legal entity operating under the names ?Deloitte,? ?Deloitte & Touche,? ?Deloitte Touche Tohmatsu,? or other related names. Services are provided by
the member firms or their subsidiaries or affiliates and not by the Deloitte Touche Tohmatsu Verein.
Deloitte & Touche USA LLP is the U.S. member firm of Deloitte Touche Tohmatsu. In the U.S., services are provided by the subsidiaries of Deloitte & Touche USA LLP (Deloitte & Touche LLP, Deloitte Consulting LLP, Deloitte Financial Advisory Services LLP, Deloitte Tax LLP and their subsidiaries), and not by Deloitte & Touche USA LLP.




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