COPY CENTER / MAILROOM / CUSTOMER SERVICE SPECIALIST

Location:  BIRMINGHAM, AL


 

IKON currently has an opening for a Copy Center/Mailroom/Courier Specialist to work at a customer site in Birmingham, AL. This position will be responsible for all or some of the following responsibilities: copy, scanning, mail, fax, and courier services. Will also be responsible for answering phones and providing world class customer service.


Primary Duties include:
Provide outstanding customer service via the phone and in person
Pick-up, sort and deliver incoming and outgoing mail
Operate large volume duplication equipment
Provide scanning services
Perform job finishing and quality control
Pack and prepare boxes for shipping
Maintain accurate records and logs in an organized manner
Interpret written instructions on Copy Instruction forms for accurate completion of copy jobs
Maintain copier, add paper, toner and staples, clean glass, clear paper jams and obtain supplies
Provide courier service for legal environment

 

Other Requirements include:
The ability to lift up to 50 lbs.
The ability to stand/walk for long periods of time
At least a basic knowledge of MS Office and e-mail
Outstanding verbal and written communication skills
Experience in dealing with highly stressful situations

 

The ideal candidate will possess prior customer service experience and an excellent work history.  Ability to multitask and take initiative is a plus.  Must be a team player with a positive attitude.

Requires high school diploma or GED.