Assistant Store Manager - Chandler, AZ

Job Title: Assistant Store Manager - Chandler, AZ to join our ever-growing company.



Job Title: Assistant Store Manager - Chandler, AZ

Company: The Home Depot

Requisition #: 33162

Job Function: Management

Employment Status: Full-Time

Travel: 0

Relocation: Not Indicated


Job Description:

Position Purpose
Assistant Store Managers are responsible for the complete operation of designated areas. They work with
the Store Manager, Department Heads, Associates, Installers, and Vendors to drive sales, ensure high
levels of customer service, and solve complex problems. Assistant Store Managers act as role models of
professionalism, ethical behavior, and effective decision making at all times.

Major Tasks, Responsibilities and Key Accountabilities
CUSTOMER SERVICE
Greeting customers when they enter the store
Ensuring customer concerns are solved effectively and promptly
Training Associates to provide quality customer service
SUPERVISION
Delegating tasks and following-up to ensure task completion
Observing and providing feedback on Associate performance
Motivating Associates to perform at a high level
Promoting and encouraging Associate development
MANAGING THE BUSINESS
Maintaining department profitability through research, report analysis, identifying trends, defining problems and developing appropriate responses*
REPORTS
Completing reports accurately and on time
Using reports to make decisions and drive sales - PLANNING
Working with Associates, peers, and Store Manager to anticipate problems and plan for upcoming events
Setting objectives and ensuring they are met
Using established procedures to hire Associates, Installers, and others
WORKING RELATIONSHIPS
Training and developing associates through formal training programs, providing both informal (e.g., on-floor
coaching) and formal (e.g., written evaluation) job performance-based feedback,, delegating and follow-up
(i.e., operational control)*
Communicating and working with all operational areas within EXPO
PROFESSIONAL DEVELOPMENT
Attending Product Knowledge training
Shopping and studying competition to identify trends and develop new ideas
Other related duties as assigned by the supervisor

Nature and Scope
Reports directly to Store Manager


Environmental Job Requirements
Interior floors near entrances and exits may become slippery during wet weather conditions
An Assistant Store Manager may have to handle merchandise
Due to forklifts and other heavy equipment traveling through the receiving area, temporary cracks may
appear in the floor, causing an uneven walking surface
The receiving area can be dusty and noisy

Physical Job Requirements
Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).



Minimum Qualifications
Must be eighteen years of age or older
Must pass the Drug Test
Must pass the Background Check
Must pass pre-employment tests if applicable

Education Required
The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience- 3

Preferred Qualifications
Customer Service: Ability and willingness to provide efficient, quality service to all customers
Teamwork: Ability to cooperate and work productively with others
Communication: Ability to give and receive information clearly, whether verbal or written
Achieving Results: Ability to get results despite a large workload, competing demands, and a fast paced
environment
Planning: Ability to set objectives, and manage resources so that objectives are met on time and within
budget
Adaptability/Flexibility: Ability to deal with constantly changing work demands, workforce, makeup of
customers etc.
Knowing the Business: Maintaining a high level of knowledge of products, services, and procedures in
specialty area and other areas.
Motivating Others: Maintains a high level of enthusiasm and spreads a sense of urgency.
Solving Problems: Ability to analyze information to generate solutions and make informed and promising
decisions
Coaching: Ability to identify others' developmental needs and make effective suggestions for improvement
Leadership: Ability to treat all Associates fairly and set the example for ethical behavior and effectiveness
Professionalism: Demonstrating responsible and honest behavior in all roles and tasks
Concern for Quality: Works to meet or exceed standards of quality or is committed to continuous
improvement.
Developing Others: Emphasizes the importance of training and development to growing future Home Depot
leaders, provides positive and negative performance feedback in an effective manner.
Respect for all People: Respects people of all backgrounds and treats everyone fairly by maintaining a
consistent set of standards.
Ability to work a flexible, 55 hours per week schedule