Medical Receptionist

Are you interested in making a difference in patients lives? We have the perfect opportunity for you in a faced paced medical office!!!

 

Job Purpose:
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.

Duties:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.

* Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.

* Ensures availability of treatment information by filing and retrieving patient records.

* Maintains patient accounts by obtaining, recording, and updating personal and financial information.

* Helps patients in distress by responding to emergencies.

* Protects patients' rights by maintaining confidentiality of personal and financial information.

* Maintains operations by following policies and procedures; reporting needed changes.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus