AVP Medical Zone Operations

Concentra is the nation's largest provider of occupational medicine in the United States, operating in every state as well as Canada and Puerto Rico. Our goal is to provide quality service, resulting in superior outcomes for our patients and customers.

We are uniquely qualified to work in every stage of occupational healthcare from
pre-injury services to managing a difficult case through to successful resolution. We hire people who are the best in their field--people who share our passion! Initiative is encouraged and creativity is rewarded; therefore, our employees love what they do and it shows in the quality of service we deliver.

Concentra is an equal opportunity employer.

JOB SUMMARY:

Under the direction of the VP of Medical Operations, and working with members of the Zone

leadership team, directs consistent implementation of medical policies and programs assigned, ensuring the delivery of affordable, efficient, responsible and accountable occupational healthcare of the highest quality to business, industry and patients within assigned zone within assigned region.
Zone is CA, AZ, Nevada and Oregon.





MAJOR DUTIES AND RESPONSIBILITIES:

' Supervises and directs medical activities of zone, and coordinates activities of RMD's, AMD's and ARMD's with those of other disciplines to ensure the highest quality of medical care is consistently offered to Concentra's patients.

' Establishes and maintains relationships with physicians to ensure quality care concurrent with Concentra philosophy and protocols.

' Participates in establishing optimal staffing levels for assigned Centers, development of budget supporting delivery of medical services, and new business development for established and new clients.

' Reviews clinical activities of zone and recommends changes in or better utilization of facilities, services, and staff.

' Oversees medical practices of zone and recommends procedures, treatments or other courses of action to assist medical staff in achieving optimal medical outcomes following process and content management.

' Participates in the development of Best Practice Patterns and implements and monitors medical peer review process.

' Oversees the distribution and interpretation of the provider management reports for the zone. Monitors trends in the reports and institutes corrective action, where necessary, to ensure consistency in application of the medical model and optimal case outcomes.

' Interprets and administers personnel policies in conjunction with HR, and provides for training programs for medical staff.













' Works closely with zone leadership team members to ensure financial success of the markets and zone, optimal clinical support for medical and therapy providers, and the highest level of customer/patient service.

' Participates in the processes of interviewing, hiring, performance reviews, transfers, promotions, salary reviews, and disciplinary action of all medical providers, as well as other employees at the zone, market and center level.

' Directly supervises and supports the Regional and Area Medical Directors in Zone.

' Maintains clinical core competency.

' Other responsibilities as indicated.





SCOPE MEASURES:

' Revenue dollar responsibility:_______________________

' Budget Dollar responsibility______________________

' No. of colleagues supervised:

o Directly_______________

o Indirectly_______________

EDUCATION/CREDENTIALS:

' Active medical license in the state(s) of jurisdiction, as required for treatment and/or business necessity.

' Medical degree (MD, DO) from accredited institution.

' Board Certification, preferably in the area of Occupational Medicine, Family Medicine, Internal Medicine or Emergency Medicine.





JOB RELEVANT EXPERIENCE:

' 10 or more years of directly applicable experience in both occupational health and medical management preferred. Must have prior experience supervising more than 20 providers.





JOB-RELATED SKILLS/COMPETENCIES:

' Excellent organizational, leadership and decision making skills necessary

' Strong business acumen and operational vision.must be able to see the 'big picture' and also manage the details.

' Expert interpersonal, communications (written & oral) and presentation skills required

' Positive, pro-active management style and philosophy

' Highly analytical, detail-oriented and self-motivated

' Ability to quickly adapt to change and stressful situations with ease

' Proven success in developing, implementing and managing medical processes, programs and teams

' Must enjoy, and thrive in, a fast-paced environment

' Must be creative in solutions, designs and operational approach





WORKING CONDITIONS/PHYSICAL DEMANDS:

' 100% Office and Medical Centers Environment with travel required within the zone