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Help Desk Analyst
| Details |
Country: USA
Location: AL Birmingham
Total applied: 33
Relevant Work Experience: 2+ to 5 Years
Career Level: Experienced (Non-Manager)
Education Level: Some College Coursework Completed
Job Type: Employee
Job Status: Full Time
Job Shift: First Shift (Day) |
|
Help Desk Analyst
Ram Tool and Supply Company is the largest specialty commercial construction supply distributorship in the Southeast, selling over 12,000 construction related products, from beginning to end of project, to its primary customer base of general contractors and subcontractors.
An exciting opportunity exists to join our team as a Level 1 Helpdesk Analyst.
Primary Responsibilities:
Take helpdesk calls, record, prioritize, solve technical issues and/or forward on to upper level support as needed and to assist in various administrative tasks.
Requirements:
Good organizational, Written, and Verbal Communication SkillsIntermediate Computer SkillsExtensive knowledge of the Microsoft Office 2003 Suite, Windows, and Internet Explorer 6.0 requiredKnowledge of NXTrend, Trend accounting software a plusPrior helpdesk experience a plus
Please do not call Ram Tool directly. Applications will be accepted via e-mail only.
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