Commercial Insurance Claims Manager

Scottsdale Insurance is the fourth largest excess & surplus insurer in the nation. If you want to work in a friendly environment where you are respected and your contributions valued, please contact us.

 

JOB SUMMARY: Responsible for the leadership and management of a team of claim professionals with the accountability to investigate, evaluate and resolve claims or lawsuits of a basic to moderate severity and complexity level. Participates in the development of departmental, strategic plans and objectives. Responsible for the development, coaching, training and mentoring of individual team members. Maintain and develop relationships with key customers or individuals. Responsible for the management and measurement of individual performance and team operational results, including customer service, indemnity and expense outcome and strategic alignment with Division goals and objectives.

 

Education/Knowledge: College degree required. Completion of general insurance courses, such as IIA, AEI and/or CPCU preferred. Leadership/management classes and/or insurance technical classes helpful. With or without reasonable accommodation: multi-line, multi-jurisdictional, and E&S experience is helpful; knowledge of the General Agency system, state insurance department regulation, unfair claim handling regulations, and a good understanding of tort law. This position may require specific skill/knowledge in insurance lines or exposures such as general liability, transportation, property, or other specialty lines/risks, and/or large accounts.

Experience: Minimum of five years insurance claims experience. Prior claims management experience is preferred. Additionally, proven experience handling and/or managing severe and/or complex claims and litigation is required.