Inside Auto Claim Adjuster

As an Inside Auto Claims Adjuster, you are accountable for:

? Analyzing first reports and promptly contacting insured/claimants.
? Effectively evaluating contract language and identifying coverage issues.
? Promptly and appropriately developing the file to provide accurate and timely investigation and loss analysis.
? Maintaining an active file diary to move file toward resolution.
? Establishing accurate and timely reserves.
? Recognizing and pursuing recovery.
? Adherence to all statutory and regulatory fair claims practices.
? Recognizing and identifying potential fraudulent claims.
? Effectively managing the use, work product and expenses of outside vendors.
? Effectively evaluating claim facts and negotiating claim settlements.
? Developing and maintaining strong business relationships with internal and external customers.
? Serving as a technical resource to lesser experienced Adjusters on the team.
? Successfully contributing to the development and delivery of the team?s goals, objectives and results.

Knowledge, skills and abilities:

? Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulations.
? Ability to work effectively in teams and with a wide variety of people.
? An aptitude for evaluating, analyzing, and interpreting information.
? Excellent skills in the areas of:
 Customer service
 Investigation techniques
 Organization, time management and the ability to multi-task
 Verbal and written communication and interpersonal ability
 Negotiation and reserving
 Innovative thinking

Education and Experience:

? Bachelor?s degree or equivalent experience
? Minimum three years of claims adjusting experience


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