Product Management Director

Newegg Inc.

 

Product Management Director

 

EXECUTIVE SUMMARY

 

Founded in 2001, Newegg Inc. (?Newegg? or the ?Company?) is the premier e-commerce retailer of information technology products, peripherals and consumer electronics to the do-it-yourself and online gaming markets.  With its phenomenal growth rate (from $0 in 2001 to 2005 revenues of $1.3 billion) and consistent #1 rankings in customer service, it has a strong basis for that claim. The company, which is privately held, has over 1,200 employees worldwide and more than 5 million registered customers. This is an extremely exciting period in the life of the company, as it prepares for the next stage of growth by strengthening the executive leadership team.

 

Newegg is seeking a Product Management Director, reporting to either the Vice President of Product Management, Information Technology (IT) or Vice President of Product Management, Consumer Electronics (CE). This person will be responsible for providing leadership and mentoring to the product management team to maximize profitability and revenue goals. Candidates must have significant background in the IT or consumer electronics industry and experience with product management, merchandising or product sourcing.

 

ABOUT NEWEGG

 

Newegg is a pioneering e-commerce company that has created a powerful channel for manufacturers of computer hardware and software, consumer electronics and communications products to reach the do-it-yourselfers (?DIY?), hard core gamers, students, small to medium-sized businesses, IT professionals, resellers and consumers that desire a comprehensive digital lifestyle. At the www.newegg.com website, consumers can find the latest technology parts and products, along with valuable product information, pictures, how-to?s, customer product reviews and opportunities to interact with other members of the technology and game enthusiast community.

 

Newegg views every customer as a customer for life and instills this philosophy in our employees to assure the complete satisfaction of every shopper. We continually evolve to satisfy the insatiable appetites of computer and electronic lovers everywhere and work around the clock to update our site with the hottest products, useful new features and reliable content. From browsing our intuitive and information-rich website, to purchasing and delivery to your door: we utilize the latest e-commerce and Internet technologies to provide real-time order status information, tracking numbers, safe and secure SSL encrypted transactions and much more. With warehouse locations in California, Tennessee and New Jersey, Newegg will almost always get products to customers within 3 days of an order, and generally within 2. In fact, 98% of our orders ship the day they are placed.

 

Newegg loyalists are accustomed to first-class service and the best values on the web. That is because we are experts on delivering the freshest technologies available and are in tune to what's hot and what's not. Our reputation, experience and keen industry insight permit us to negotiate the lowest possible prices. We stock the most in-demand products and encourage patrons to recommend merchandise to supplement our vast selection. If customers have a suggestion, we listen carefully. Customer feedback shapes our business and allows us to better serve our audience, and this customer-centric approach has paid off with unparalleled customer satisfaction ratings and loyalty that is the envy in our industry.  We are admittedly not yet a household brand, but our corporate slogan was created based on the response of IT enthusiasts and loyalists, and savvy internet shoppers, to the top-notch internet shopping experience we provide.  Indeed, ?Once you know, you Newegg.?

 

 

POSITION DESCRIPTION

 

The person filling this position will be a key member of the management team, assisting the VP of Product Management, Information Technology or VP of Product Management, Consumer Electronics with managing product sourcing and merchandising of IT components and peripherals or consumer electronics. The position will be based at Newegg?s headquarters in the City of Industry, about 30 minutes from downtown Los Angeles, CA. The Product Management Director will be tasked generally with:

 Provide leadership and mentoring to the product management team to maximize profitability and revenue goals.Work with vendors to ensure that they keep us competitive from both a cost and services perspective, as well as from a technology standpoint.Vendor relationship management.

 

 

SPECIFIC RESPONSIBILITIES

 Monitor and manage margin and sales revenue goals.Product life cycle management.Vendor engagement, contract negotiations and relationship management.Budgeting and forecasting.Pricing and inventory management.Identification of new market opportunities and new foreign or domestic suppliers.Provide leadership and mentoring to the product management team.  Responsible for category performance.

 

 

Candidate Profile:  The ideal candidate will come from a fast-paced, efficient organization with emphasis on the bottom-line and delivering results.  Candidates with experience in B2C companies with major distribution and overseas (particularly Greater China) operations would be highly desirable.

 

ExperienceAt least 10 years of relevant and progressive experience in IT or consumer electronics goods business through e-commerce, retail or distribution industries. Product management or purchasing experience required.Experience with retail and/or distribution business and understanding of the operations of a fast-paced, high-volume, low margin business focused on quality customer service.Must have solid high level relationships with the vendor community in order to deliver compelling and cutting edge product lines.Strong merchandising, vendor negotiation, day-to-day operational management and analytical skills.Must have solid understanding and knowledge of industry trends, market share and IT and/or consumer products.Excellent interpersonal and influencing skills to help facilitate communication both within the company and with outside relationship partners.Successful experience implementing controls, policies and procedures with an eye toward cost containment.Able to drive change in a rapidly growing organization.Ability/willingness to be a working/hands-on with his/her team to accomplish objectives.Possesses unquestionable integrity and has a high credibility factor internally and externally.B.S. degree in business or related area, MBA or other appropriate graduate degree or equivalent experience.Possesses self-confidence and strong team-player orientation.Mandarin Chinese language skills desirable, but not required.

 

Compensation:  Base pay commensurate with the position, and 10-25% performance-based bonus based on company, department and individual performance.  Newegg offers excellent benefits, including medical, dental, vision, 401(k) with matching and paid time off.  Reasonable relocation allowance, if necessary.