Operations Manager
Based in King of Prussia, Pa., AlliedBarton Security Services is the largest American-owned security officer services company in the United States. AlliedBarton has more than 38,000 employees in 60 offices serving more than 2,000 customers coast to coast, including more than 100 Fortune 500 companies. Established in 1957, AlliedBarton has developed enhanced expertise in a number of markets, including commercial real estate, higher education, healthcare, residential communities, manufacturing and distribution, financial institutions, shopping centers and other commercial facilities. Selected as one of Training magazine?s ?Top 100? in 2006, AlliedBarton?s award-winning training focuses on preparing employees for many different situations while also readying them for future career advancement. AlliedBarton?s core purpose is to secure the people, homes and businesses of our communities. Using our core values of Growth, Responsibility, Empowerment, Achievement and Trust as guide, we dare our employees to be GREAT at everything they do every day.
Assist District Manager in overseeing and directing all operational, financial and administrative functions for assigned district office.
Essential Functions:
?Assist in coordinating the day-to-day team effort of Account Managers and other assigned personnel to ensure that services are delivered in a quality and cost effective manner.
?Manage the delivery of services through subordinate managers and fill in for them and the District Manager in their absence or as requested or required.
?Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime.
?Coach, counsel, develop, etc. assigned personnel to assist with their opportunity for advancement/promotability.
?Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management.
?Enforce Allied policies as outlined by the handbooks and executive memos.
?Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement.
?Personally stand in for subordinates and District Manager as assigned or required.
?Act as liaison between Allied and the customer to foster customer intimacy, including travel to/from face to face meetings.
?Maintain confidentiality of all information and data.
?Keep records and prepare accurate and timely reports both manually and through automated methods.
?Maintain regular attendance to ensure avoidance of unpredictable, frequent and/or ongoing late arrivals and chronic
tardiness.
?Perform other related duties and responsibilities as assigned or required.
?Actively participate in community and business related organizations.
Qualifications:
1.BA plus 4 years or more of business management/security experience including at least two (2) years of operations management experience preferred.
2.Excellent communication skills.
3.Moderate knowledge of Microsoft Office, Lotus Notes, etc.; the capability to use and/or learn to use a computer and peripheral equipment required.
4.Some knowledge and experience with the use of quality and/or continuous improvement tools, techniques, practices, etc.
5.Ability to conform with complex procedures.
6.Ability to work in a team oriented management environment and to help identify and solve problems.
7.Ability to get along with other employees, follow directions, works under stress and continuously improves.
8.Ability to establish and maintain effective working relationships with associates supervisors and the general public.
9.Ability to deal with internal and external customers and to ensure compliance with fair employment practices and perform
multiple tasks simultaneously in a timely, courteous and professional manner.
10.Ability to work a flexible schedule and to work evenings, weekends and holidays as requested or required.
We offer an attractive compensation package including competitive hourly wage, benefits, training and opportunities for advancement. AlliedBarton is an Equal Opportunity Employer M/F/D/V.
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