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 400 jobs at C&G mortgage call centre go to Mumbai

Cheltenham & Gloucester is to close its mortgage application centre near Warwick, with the loss of up to 400 jobs.

C&G, Lloyds TSB's mortgage arm, said the jobs would be transferred to Mumbai in India by the end of next year; it has already switched more than 2,500 jobs to Mumbai in a cost-cutting drive - last year the bank closed a call centre in Newcastle with the loss of 960 jobs.

A spokesman for the Lloyds TSB staff union said closure of the Tachbrook Park centre was devastating, and dismissed the bank's claim that many staff would travel to jobs at other sites in Gloucester and Scunthorpe.


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