Sr. Project Manager II - IT

Concentra is the nation's largest provider of occupational medicine in the United States, operating in every state as well as Canada and Puerto Rico. Our goal is to provide quality service, resulting in superior outcomes for our patients and customers.

We are uniquely qualified to work in every stage of occupational healthcare from
pre-injury services to managing a difficult case through to successful resolution. We hire people who are the best in their field--people who share our passion! Initiative is encouraged and creativity is rewarded; therefore, our employees love what they do and it shows in the quality of service we deliver.

Concentra is an equal opportunity employer.

JOB SUMMARY:
Independently plans, directs, and coordinates activities of large and/or complex projects to ensure that goals of projects are accomplished within prescribed time frame, project specifications, and funding parameters and in accordance with Concentra and department policies, practices and procedures.


MAJOR DUTIES AND RESPONSIBILITIES:
' Leads projects that span across cross-functional teams and many disciplines, including Technology, Operations, and Finance. Acts as single point of contact for duration of project.
' Reviews project proposal or phases to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements, and allotment of available resources.
' Establishes scope document, work plan and multi-disciplinary staffing for each phase of project and arranges for recruitment or assignment of project personnel.
' Confers with project staff to develop detailed, multi-phase work plan and assign duties, responsibilities and scope of authority. Integrates any/all team sub-plans into a larger master project plan.
' Reviews status reports prepared by project personnel and modifies schedules or plans as required. Ensures adherence to quality standards and reviews all project deliverables.
' Establishes, schedules, and facilitates regular status meetings with project personnel. Documents agendas and minutes for all status meetings. Assigns action items as appropriate.
' Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
' Maintains issue list, proactively escalating issues to project and departmental leadership to mitigate risk. Recommends and takes action to direct analysis and solution of problems.
' Prepares and presents project reports for management, client, or others.
' Follows departmental start-up, implementation and close down procedures for managing projects.
' Working with the business/technical teams, conducts vendor selection process, from requirements development through selection and contracting.
' Participates in technical assessments and business process workflow review and documentation. Identifies and documents opportunities for increasing efficiency.
' Coordinates the establishment of an Intranet site for each project. Posts all posts all project deliverables to site, maintaining and encouraging strict version control.
' Facilitates and helps in obtaining, reviewing and documenting business requirements

' Works with the different business areas to prepare the project for implementation, including coordinating communications, process changes and training.

' Responsible for initiating, planning, executing, controlling, and closing complex application and system implementation projects using a formal project management methodology

' Manage multiple projects of moderate size concurrently

' Help develop strategic plans for projects of high business complexity

' Develop detailed plans and schedules using MS Project

' Monitor project metrics for significant deviations in quality, cost, or schedule

' Assist in establishing and improving project management methodologies,procedures and policies

' Present project-related presentations for executive-level leadership

' Ensures established project schedule are met

' Performs other duties as assigned.

EDUCATION/CREDENTIALS:
' Bachelor's Degree Required
' Masters Degree Preferred
' PMP Certification Required

JOB RELATED EXPERIENCE:
' Healthcare IT project management experience preferred
' 3-5 years project management experience with projects of significant size, complexity
' Experience implementing enterprise software solution(s) preferably workflow/BPM tools.
' Experience managing internal and contract/consulting resources.
' High energy and ability to deal with complex, stressful work environments

' Demonstrable commitment to their project (ownership and accountability)

' Strong business acumen (specifically assessing business readiness and mitigation plans).

' Very strong communications ability

' A "take charge" approach and desire to drive a project

' Experience with projects that have multiple stakeholders

' Must have a commitment to produce and deliver high quality project plans, status updates and reports

' Solid presentation skills


Desirable
' Experience with billing/financial systems (experience with Oracle 11i suite a plus)
' Experience implementing an Operational Data Stores (ODS)
' Knowledge of healthcare claims processing processes

' Familiar with system development life cycles (SDLCs), such as Waterfall, Agile, XP and RUP



DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES:
' Senior level project management experience, including formal status reporting.
' Excellent communication (both written and verbal), organizational, presentation, and analytical skills. Interacts professionally with Senior Leadership. Comfortable in large group presentations with Concentra, customer and vendor executives.
' Ability to interact with technical staff across multiple systems and disciplines along with the ability to work with all levels within Concentra's organization
' Ability to work well and succeed in challenging situations.
' High degree of self-sufficiency, ownership, and pride of deliverables
' Expert in use of Microsoft Office Suite, MS Project, MS Visio
' Experience with Full Software Life Cycle Development
' Experience developing/directing test plans, business specifications, and workflow diagrams
' Expert in Quality Assurance Process (writing test scripts, writing documentation, etc.), Work Flow Diagrams, Process Flow Diagrams and Cross Functional Design.


WORKING CONDITIONS:
' Sitting and/or standing for extended periods of time
' Office environment
' Light travel (1-2 trips/month) likely